Illum Digital LLC ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information, including in connection with our SMS messaging services.

1. Information We Collect

We may collect personal information that you voluntarily provide, including:

* Name

* Phone number

* Email address

* Service-related information submitted through forms or communications

This information is collected when you:

* Fill out forms on our website

* Contact us directly

* Opt into our SMS messaging services

2. How We Use Your Information

We use the information collected for the following purposes:

* To send appointment confirmations and reminders

* To respond to service-related inquiries

* To provide customer support

* To send relevant service updates and communications

Message frequency varies based on your interaction with our services.

3. SMS Messaging & Data Usage

By providing your phone number and opting into SMS communications, you consent to receive messages related to:

* Appointment confirmations

* Appointment reminders

* Responses to service inquiries

* Customer support communications

Standard message and data rates may apply depending on your mobile carrier.

4. Non-Sharing of Mobile Information

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, or misuse.

This includes the use of SSL encryption for all data submitted through our website forms.

6. Age Restrictions & Children’s Privacy

By opting into our SMS services, you represent that you are at least 18 years of age.

Our website and services are not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13 in compliance with the Children’s Online Privacy Protection Act (COPPA).

7. Your Rights & Choices

You may opt out of SMS communications at any time by replying STOP to any message.

For assistance, reply HELP or contact us directly using the information below.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

9. Contact Information (Verified Business Details)

Legal Business Name: Illum Digital LLC
Physical Address: 2982 W McIntosh Street, Boise, ID 83703
Business Phone: 208 602 3262
Email: [email protected]